FieldOps

FieldOps HaloPSA Field Tech

Configuration

Connect to your HaloPSA instance

Tenant (subdomain)

Auth Server URL

Resource Server URL

Client ID

Redirect URI

Default Ticket Filter

Your Agent ID

Action Type ID

Default Outcome ID (optional)

FieldOps HaloPSA Field Tech

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Settings

Connection

Tenant

Auth Server URL

Resource Server URL

Client ID

Redirect URI

OAuth scope(s)

Preferences

Default Ticket Filter

Your Agent ID

Action Type ID

Default Outcome ID (optional)

Manual Action Type mappings

Add mappings to show friendly names when the API does not return a usable ActionTypes list.

Test Action Type (Danger)

Ticket ID to test

Action Type ID

Outcome ID (optional)

Warning: This creates a real Action in HaloPSA. Use a staging ticket if possible.

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